Our mission is...

To promote the dignity, life and spirituality of older people through connected and inclusive communities.

4,600+

compassionate local care experts every step of the way

home care6,000+

home care clients supported through their care journey

volunteers750+

caring volunteers contributing to our care community

years of experience30

years of experience delivering exceptional home care services

Why choose Catholic Healthcare home care services?

Whatever your story, whatever your needs, we take the time to understand your care goals. At Catholic Healthcare, we tailor our solutions, so you, or your loved ones live a fulfilled, safe, and independent life at home.

As a not-for-profit company, we pride ourselves on being inclusive, ethical and staying true to our founding purpose of providing quality health and aged care services to older community members.

The secret that makes our care so special is our trained care and clinical experts.

We invest in our employees so that they can invest in you. Every day they’re guided by our values of courage, compassion and integrity.

With our commitment to providing high-quality and compassionate employees, and locally delivered services, we are one of the most highly recommended service providers in the industry.

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More than just everyday home care services 

As an approved and trusted home care provider, we’re here to support you with more than just daily care. Our friendly and highly qualified team offers a range of home care services that go beyond the basics—whether it’s support at home, group fitness sessions, or virtual mobility programs designed to boost your well-being, help you stay active, prevent falls, and manage health concerns.

 

Whether you need a hand with household tasks or more advanced clinical care, our compassionate team—including in-house nurses and allied health specialists—provides everything from everyday support to dementia and palliative care. We’re here for you and your loved ones, every step of the way.


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When is the right time for you, or a loved one to consider in-home care services?

We understand that the decision to seek in-home care services is a deeply personal one. Whether it's due to ageing, a recent health setback, or a desire for additional support, recognising when extra help is needed can significantly improve quality of life. Our tailored in-home care services allow you or your loved ones to maintain independence while receiving the care and assistance required.

If daily tasks are becoming more difficult, health needs are changing, or you're looking for companionship and support at home, now might be the right time to explore in-home care options. Catholic Healthcare is here to provide compassionate and reliable care to meet your needs, helping you stay safe and comfortable in your own home.

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Targeted Program

 

Free brochure: Discover Catholic Healthcare’s unique approach to Support at Home services

Learn how we tailor our care to meet your needs and provide compassionate, expert support at home to help you live independently. This FREE and handy brochure offers an easy-to-read guide on what sets our services apart.

Download our free brochure

Signs when you are ready

Follow our simple steps to get started

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Step 1: Call us on 1300 487 104

Once we get to know you and understand what’s important to you, we’ll provide everything you need to know and more. 

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Step 2: Review your financial and funding options

We can help to access funding options including the Commonwealth Home Support Program (CHSP) or a Home Care Package (HCP) via myagedcare.gov.au. As this process can take time, please call us on 1300 487 104 if you require services urgently or have had a health incident. We can also help if you can’t or don’t want to access government funding through our self-funded retiree service options.

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Step 3: Design your care plan

Our dedicated care advisors will guide you through it all. Once we have your funding choice decided, our compassionate team will work with you to create a Care Plan that matches your lifestyle, interests and needs. 

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Step 4: Receive services

Once you are happy with your Care Plan and have signed your Services Agreement, we will book your services with our Catholic Healthcare team and preferred providers.

Find home care services near you

You will find us in regional and metro areas across New South Wales and South East Queensland. At Catholic Healthcare, we offer a wide range of home care services in NSW. Explore our locations to find an in-home care service that meets your needs, providing compassionate care and support in your community.

Frequently Asked Questions

  • We understand there’s no place like home. That’s why we offer a wide range of in-home aged care services so you or your loved one can remain living independently at home. From making daily tasks easier with transport to the shops, cooking or cleaning to improving health and wellness, clinical services and more, we’re here to help you maintain your lifestyle at home for longer.

    Home Care Services (also commonly referred to as in-home care) can be Government subsidised under either the Commonwealth Home Specific Programme (CHSP) for basic level care, or Home Care Packages (HCP) for multiple or more complex requirements.

  • The cost of aged care is different for every individual and is determined by the Australian Government based on your financial situation. Please see their handy fee estimator calculator at https://www.myagedcare.gov.au/how-much-will-i-pay.

  • To understand what government subsidies are available and how these work, please click here to read Home Care: Fees, Caps & Government Subsidies. 

  • In Australia, aged care assessments are conducted by the government’s Aged Care Assessment Team (ACAT) or Regional Assessment Service (RAS). These assessments are crucial in determining the level of government-funded care services an individual qualifies for, whether it be in-home support, respite care, or residential aged care. Please click here to read more.

  • For more information, please click here. 

  • Level 1: 

    Designed for individuals with basic care needs. 

    Provides a lower level of care and support, including assistance with basic activities of daily living. 

    Level 2: 

    Suitable for individuals with low-level care needs. 

    Offers a bit more comprehensive support compared to Level 1, including assistance with personal care and some allied health services. 

    Level 3: 

    Designed for individuals with intermediate care needs. 

    Provides a higher level of support, including more complex care services and specialized health services. 

    Level 4: 

    Tailored for individuals with high-level care needs. 

    Offers the highest level of support, including a wide range of services to meet complex care requirements. 

     
    Please click here to read more. 

  • A Home Care Package provider is an accredited organisation approved by the Australian government to deliver aged care services. They play a vital role in providing personalised care and support to help older Australians live independently at home.

    When your Home Care Package (HCP) is approved, the funds don’t go directly to you. Instead, an approved HCP provider, also known as a ‘Home Care Package fund manager,’ holds the funds and manages payments for services on your behalf. You have the freedom to choose a provider that best suits your needs.

    Their responsibilities include developing a care plan, managing funds, monitoring and reviewing care, and ensuring compliance with aged care regulations.

  • There are many approaches we take to ensure the right Care Worker is matched to you depending on your needs and preferences. We employ Care Workers based on their qualifications, skills, experience and alignment with our company’s mission and valuesWe also have case management expertise and ongoing reviews of your care needs by our experienced Care Advisors to ensure you are maintaining your health, independence and lifestyle at home for longer. 

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Latest news in our home care services

Acknowledgement of Country

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we work and provide our services. We support the Uluru Statement from the Heart to achieve justice, recognition and respect for Aboriginal and Torres Strait Islander People.