The world of aged care can often feel overwhelming, especially with the multitude of terms and technical language that come with it. With decades of experience caring for older Australians, we know just how important it is to have the necessary information when deciding about the care and support needed for yourself or a loved one.
That’s why at Catholic Healthcare, we are committed to making aged care access as straightforward as possible. Below, we’ll explore some of the most commonly used terms in aged care, helping you gain clarity on the services and options available.
Glossary of aged care terminology
Aged Care Quality Standards
These standards set the benchmark for the quality of care and services from government-subsidised aged care providers. They focus on the dignity, choice, and safety of residents and clients, ensuring they receive respectful and tailored care.
Basic Daily Care Fee
A standard charge set by the Australian government for any resident receiving day-to-day services in a residential aged care home. It is a means tested fee and covers the cost of things like meals, power and laundry.
CHSP (Commonwealth Home Support Programme)
The CHSP (for eligible people over 65 and Aboriginal and/or Torres Strait Islander people over 50) provides government-subsidised support to help individuals continue living at home. It is designed for entry-level aged care services such as domestic assistance.
DAP (Daily Accommodation Payment)
A recurring rental type payment option to be paid in increments if you are required to pay for your accommodation in full. It is calculated using the Maximum Permissible Interest Rate (MPIR) set by the Australian Government and is reviewed four times a year. This is only payable if the RAD has not been paid in full.
Domestic Assistance
This service includes home-related tasks such as cleaning, washing dishes, laundry and ironing.
HCP (Home Care Packages) - due to be replaced by Support at Home (SAH) on 1 July 2025
These are government-funded packages that provide a variety of services to assist individuals with continuing to live at home independently. The packages are divided into 4 levels ranging from basic care needs to high-level support. This includes home care services such as personal care assistance, nursing care and support with daily activities.
Read more: How to maintain independence with aged care
Means Tested Care Fee
A contribution that some people pay towards the cost of their care, based on an individual’s income and assets, including pension.
My Aged Care
The starting point for accessing Australian government-funded aged care services. My Aged Care provides information on available services, assessments, and eligibility.
Nursing Care
Specialist support provided by a registered or enrolled nurse in your home, at a clinic, residential aged care or hospital. They can assist with various aspects of your health such as managing medication, checking blood pressure and caring for wounds.
Personal Care
Personal care is a service providing hygiene support, designed to help you live independently whether in your own home or a residential aged care home.
RAD (Refundable Accommodation Deposit)
A lump-sum payment option for your accommodation in residential aged care. This can be paid in full or part payment with a DAPl. This is refunded when the resident leaves the aged care home.
Residential Aged Care
Accommodation and care for older individuals who can no longer live safely at home. Services include 24-hour nursing care, personal care assistance, meals, and recreational activities.
Read more: Our residential aged care home & services
Respite Care
Short-term care provided in an aged care facility or at home to give a break to primary caregivers. It can also serve as a trial period for individuals considering residential aged care.
Retirement Villages
Communities designed for older adults who are independent but prefer a lifestyle with various amenities and social opportunities. Retirement villages provide a supportive environment with access to home care services if needed.
Read more: What to look for when choosing a retirement village
Service Provider
An organisation, like Catholic Healthcare, that is funded to provide aged care services to older Australians.
Single Assessment Services (SAS)
This consolidates the roles of the Regional Assessment Services (RAC, The Aged Care Assessment Teams (ACAT) and the Independent Australian National Aged Care Classification assessors (AN-ACC). It was introduced to simplify the aged care assessments.
Social Support
Social support services are aimed at helping older adults maintain their friendships and social networks, reducing feelings of loneliness and isolation.
Read more: 3 Benefits of Social Activities for Older Adults & Seniors
Wellness Programs
Programs designed to promote physical, mental, and emotional wellbeing among older people. These programs can include exercise classes, social activities, and health education sessions.
About Catholic Healthcare
At Catholic Healthcare, our mission is to promote life in all its fullness by providing compassionate care that enriches the lives of our residents and clients. With over 30 years of experience, we are committed to delivering high-quality aged care across New South Wales and South-East Queensland. Stay connected with us to learn more about our initiatives, programs, and the incredible individuals who make Catholic Healthcare a place of care and connection.