Residential Aged Care
As a resident at Catholic Healthcare, you will feel at the heart of a community that values your well-being and dignity. Your dedicated team are not just experts in aged care, but they are genuinely committed to enhancing your life. It's the little things that we do, to make it feel like home, like knowing your laundry is cleaned in-house by employees, and enjoying meals that have been freshly prepared in the kitchen every day.
Our chefs have even teamed up with the Maggie Beer Foundation, to enhance your dining experience and you will often be asked to taste test the new menus. In many of our homes you will also appreciate the convenience of having allied health professionals, hairdressers, and even cafes right where you live.
By joining the Consumer Advisory Body, you will feel empowered by having your say in the community you're a part of. You may even be involved in the selection of new employees, after all, they are there to make your day better.
We believe you won’t be asking why to choose a Catholic Healthcare home, but want to ask, which one will suit you best.
2,757 residential aged care residents
41 residential aged care homes
92% residents feel heard
Our Services
Know what to expect
Find out how our care model works, what fees apply, and use our calculator to estimate your costs.
Wellbeing and leisure
Our lifestyle program is designed to enhance your emotional wellbeing in a safe, inclusive environment, ensuring you maintain connection with the community.
These experiences are designed to increase levels of enjoyment, reduce stress and support you to lead a life with purpose and one that is both positive and social. Our dedicated and experienced Lifestyle Coordinators understand the benefits of social activities and are always searching for new ways to stimulate the mind, strengthen the body and nourish the spirit, working with you to understand your interests, aiming to keep the activities diverse and interesting.
As the lifestyle programs are interest-based they will vary from home to home. Many offer book clubs and meditation classes, while others may offer bowls and gardening clubs.
Participating in exercise programs, high teas, happy hour and live entertainment are popular ways to enjoy the day. You are welcome to join a group or may be assisted to pursue you own individual interests.
Our Foundations Program
We bring together a range of enriching initiatives that nurture connection, comfort and wellbeing for residents and clients. From intergenerational experiences to emotional and sensory support, each program is thoughtfully designed to enhance quality of life — supporting mind, body and spirit at every stage of care.
Our programs include:
- Hummingbirds
- Engage volunteer program
- Playgroup NSW
- Therapeutic comfort care
- Nourish program
- Thrive with dementia
- Expressive arts program
Simple steps to get started
Step 1: Register with My Aged Care
Firstly, give us a call on 1800 225 474 if you haven’t already registered with myagedcare.gov.au, we will assist you. We’ll also walk you through your options and provide helpful forms and documents. Once registered, My Aged Care will then visit you to assess your eligibility and needs. Read our tips to prepare for this assessment.
Step 2: Come in for a visit
Our friendly team will arrange a tour of our Homes so you can experience what we can offer.
Step 3: Choose your new home
If you want to move forward and have chatted with your legal and financial advisors, please send in your application documents.
Step 4: Settle into your new home
We can’t wait to welcome you and will arrange a suitable moving in date. We look forward to helping you settle in and caring for you in your new home.
Watch our helpful video for more information about the steps you should take when deciding to move into a residential home.
What can you expect when you move into a Catholic Healthcare residential home?
We understand that adjusting to living in a residential aged care home can signify a major change in lifestyle and so it is important to have time to adjust to this change. This will likely impact you’re your family and loved ones. Catholic Healthcare understands this and will be here every step of the way.
Evelyn, Resident at Holy Spirit Casula
George, Resident at Catholic Healthcare
Michael, Son of a Resident at McQuoin Park (Wahroonga)Frequently asked questions
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1. What is residential aged care?
Sometimes, even with help, it’s no longer possible to remain living at home. If you and your family are looking for peace of mind, residential aged care could be the ideal solution with round the clock nursing and support within a managed care home.
Alternatively, you may wish to use residential aged care for respite care, a short term form of care (usually when existing family carers need a break or to experience what a particular care home is like on a trial basis before deciding to permanently move in).
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2. Who is eligible for residential aged care?
Most Senior Australians who choose to move into a residential aged care Home will do so using a government subsidy to assist with the cost of aged care. In order to access a subsidy, assessment of your care needs must first be done by My Aged Care.
You may be eligible for an assessment if you have:
- Registered with My Aged Care (visit myagedcare.gov.au)
- noticed a change in what you can do or remember
- been diagnosed with a medical condition or reduced mobility
- experienced a change in family care arrangements, or
- experienced a recent fall or hospital admission.
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3. How much does residential aged care cost?
The cost of aged care is different for every individual and is determined by the Australian Government based on your financial situation -please see their handy fee estimator calculator at https://www.myagedcare.gov.au/how-much-will-i-pay.
You'll find there are three different types of fees and charges that may apply when moving into any aged care home as follows:- Basic Daily Care Fee - This is the standard charge for every resident in aged care set by the Australian Government and is calculated at 85% of your single Centrelink pension. This fee covers costs for meals, laundry and utilities.
- Accommodation Payment - All residents who the Commonwealth Government determines to be non-supported will pay an Accommodation Payment. There are four options for paying the Accommodation Payment; Refundable Accommodation Deposit, Daily Accommodation Payment, a Combination Payment and a Drawdown Payment.
- Means Tested Fee - This is a contribution towards the cost of your care. This fee is determined by Centrelink or DVA and may not be applicable to you.
How much you pay depends on your financial situation, which is assessed by Centrelink and is based on your income and assets.
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4. What is the difference between a RAD and a DAP?
- Refundable Accommodation Deposit (RAD) - A lump-sum payment option if you are required to pay for your accommodation in full. This is refunded when the resident leaves the aged care home.
- Daily Accommodation Payment (DAP) - A recurring rental type payment option to be paid in increments if you are required to pay for your accommodation in full.
- Combination Payment - A payment option consisting of a part RAD payment supplemented with a Daily Accommodation Payment.
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5. What is included in the cost?
There are a wide range of services covered by the above-mentioned charges, including (but not limited to) care, accommodation, room furnishing, electricity, water, cleaning, general laundry, meals and refreshments. To discuss a personalised care plan for you, please speak with our friendly team.
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Acknowledgement of Country
We acknowledge the Traditional Owners and Custodians of the lands on which we live, work, and dream. We pay our respects to the Wallumedegal People. To their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We acknowledge that they have occupied and cared for these lands and waterways over countless generations. It always was, and always will be, Aboriginal land.